Does it really levitate?
Yes. The display uses magnetic levitation to suspend the car above the powered base. During setup, you move the car slowly toward the magnetic center and release it once it feels stable.
Does it rotate automatically?
The product is designed for 360° rotation while levitating.
How does the lighting work?
The base provides integrated ambient illumination. It is accent lighting for the display, not a replacement for a task lamp.
Does it need batteries?
The verified power specification is DC 12V · 1A for the base. We do not make a separate battery claim beyond that verified specification.
How do I set it up?
Connect the base to power, move the car slowly toward the magnetic center until you feel the balance point, then release gently once the car feels stable.
What size is it?
Car: approximately 120 × 50 × 40 mm. Base: approximately 170 × 170 × 30 mm. Total product weight: approximately 800 g.
What is included?
The set includes the levitating car, magnetic base, and DC 12V · 1A power adapter.
How long does shipping to the United States take?
Free U.S. Shipping is configured, but we do not publish a fixed delivery-time promise until the selected fulfillment route can support it reliably. Timing depends on destination, fulfillment origin, carrier, and current operating conditions.
How long does shipping to Germany take?
Germany is supported as a secondary market. A fixed delivery-time promise is not published until the fulfillment route and carrier timing are verified. Available shipping options are shown at checkout.
Is tracking included?
When the carrier or fulfillment partner issues a tracking number, it is added to the order after dispatch.
What if my item arrives damaged or incorrect?
Email zerogcars@gmail.com promptly with your order number and clear photos of the product and packaging. We will review the case and provide the appropriate replacement, return, or refund solution.
How do returns and refunds work?
You may request a return within 30 days after delivery. Return eligibility and the process are explained in our Returns & Refunds Policy. Mandatory consumer rights remain unaffected.
How can I contact support?
Email zerogcars@gmail.com or use the contact page.