Shipping Policy

ZERO G CARS ships orders based on the delivery address entered at checkout. Available shipping methods and any shipping charge are shown before payment.

United States

Free U.S. Shipping is configured for eligible U.S. delivery addresses. Delivery timing depends on the destination, fulfillment origin, carrier, and current operational conditions. We do not publish a fixed delivery-time promise until the selected fulfillment route can support it reliably.

Germany

Germany is supported as a secondary market. Available shipping methods and the applicable charge are shown at checkout. Delivery timing depends on the fulfillment route and carrier, so a fixed delivery-time promise is not published until it is verified.

Tracking

When the carrier or fulfillment partner issues a tracking number, it is added to the order after dispatch.

Address accuracy

Please check your delivery address carefully before completing checkout. If you notice an error after ordering, contact us as soon as possible at zerogcars@gmail.com.

Damaged deliveries

If an item arrives damaged, defective, or incorrect, contact zerogcars@gmail.com promptly with your order number and clear photos of the product and packaging so we can review the case and provide the appropriate solution.

Questions

For shipping questions, contact zerogcars@gmail.com.